As a combined entity they now serve 130 Mn. lives pan India. Their combined network of 12,000 hospitals and medical centers makes them a formidable force to reckon with in the industry that is dedicated towards serving lives with a priority on customer satisfaction. Backed by a team of more than 3000 professionals across several speciality areas, customers will now gain added benefits like AI enabled technology solutions, increased hospital network & enhanced services.
Commenting on the new acquisition, Girish Rao, Chairman & Managing Director, Vidal Health shared, “We were already the leaders in servicing govt schemes in many states across the country along with haven proven our strength in servicing large corporate accounts. This acquisition has now given us similar scale in servicing retail individual customers as well. Over the last couple of months, we have been working with all the insurers to update them about our transition and ensure a seamless transfer of services while helping them understand our stronger and increased reach and infrastructure. Our systems and process are now aligned to the overall company process so that there is no disruption of services as far as end customers are concerned. Customer satisfaction is at the core of our business and will remain the guiding principle for the new merged entity.”
Vidal Health Group helps customers stay healthy. The well-developed wellness programs offered by it allows customers to manage their health as per their needs of fitness, diet, or medication. This is delivered through a wellness-platform that can be accessed through an App or through web-services. Through this platform they also offer tele-consultation and OP facility with over 4,000 physicians and specialists. The customers can avail of attractive discounts on pharmacy and diagnostics orders through this platform too.
Rajan Subramaniam CEO of Vipul MedCorp said, “The merged entity will serve more customers across the country bringing to them enhanced services and facilities. This move has indeed brought out the best from both Vipul and Vidal together. We are excited to move forward and set new benchmarks in the industry.”
To know more please visit: https://www.vidalhealth.com/
