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Company : Business Wire 
Friday, May 31, 2002 2:10PM IST (8:40AM GMT)
 
(BW)(MA-AXEDA)(XEDA)
Hitachi High-Technologies Corporation Partners With Axeda Systems to Provide Device Relationship Management Solutions
Tokyo, Japan

Enables Remote Device Monitoring Services via the Internet for Japanese Manufacturers

Axeda Systems Inc. (NASDAQ: XEDA), the pioneer of the growing market for Device Relationship Management (DRM) enterprise software and services, Thursday announced that Hitachi High-Technologies Corporation (HHT), a high-tech trading company and equipment maker, has selected Axeda as its partner for its new DRM managed services business. HHT has licensed the Axeda Device Relationship Management System for its Japanese application service provider (ASP) center. Hitachi High-Technologies will offer new managed services based on Axeda DRM(TM) to industrial companies in multiple markets such as facilities management, various kinds of production equipment, industrial automation and office equipment. These new service offerings will enable HHT customers to monitor remote devices and equipment in real time via the Internet enabling proactive customer service and increased device uptime.

"Hitachi High-Technologies Corporation sees Device Relationship Management as a key new market that will enable us to help our clients improve their customer satisfaction and lower operational costs while simultaneously expanding our information systems business," said Yoichi Hagiwara, general manager, Advanced Solutions Department, Business Planning & Development Division, Information & Production Systems Business Group of Hitachi High-Technologies Corporation. "The Axeda DRM offering represents a unique value proposition for companies to revolutionize the way they do business. With our advanced application hosting services and our dedicated team of sales, marketing, support and systems integration professionals, HHT is ready to deliver the benefits of the Axeda DRM system to our customers today."

"With this agreement, Hitachi High-Technologies Corporation is officially in the Device Relationship Management business and will immediately begin to deliver value to their customers through the proactive, real-time monitoring of devices," said Dale Calder, president of Axeda Systems. "We see this alliance as the first important step in making Hitachi High-Technologies one of our most significant business partnerships, extending our reach into new markets and customers."

The Axeda Device Relationship Management System, Axeda DRM, represents the industry's first practical solution to remote device information management. With Axeda DRM, organizations can now monitor, manage, and service intelligent devices deployed at remote sites anywhere in the world - cost effectively and in real time. They rapidly gain competitive advantage by increasing their operating efficiency and profitability while simultaneously increasing customer satisfaction and retention.

About Axeda

Axeda Systems Inc. (NASDAQ: XEDA) is the pioneer in the growing market for Device Relationship Management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers are Global 2000 companies in many markets including Industrial and Building Automation, High-technology, Medical Instrumentation, Office Automation and Semiconductor Equipment industries. Axeda has sales and service offices in the US, Europe, Israel and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About Hitachi High-Technologies

Hitachi High-Technologies Corporation, headquartered in Tokyo, Japan, was newly reformed in October 1, 2001 by combining the high-tech trading company Nissei Sangyo Co., Ltd, with the Semiconductor Manufacturing Equipment Group and Instruments Group of Hitachi, Ltd. The company is focusing on advanced technologies areas like IT, biotechnology and nanotechnology, and engaged in activities in a broad range of fields, including device manufacturing equipment, life sciences, information and manufacturing, electronic components, and advanced industrial materials. For further information, visit http://www.hitachi-hitec.com/oversea/index.html.

About Device Relationship Management

Everyday intelligent devices such as copiers, elevators, vending machines, building control units, medical devices, and even automobiles are an important new source of business information. Device Relationship Management is a growing new market that allows companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, Device Relationship Management provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Device Relationship Management helps turn reactive businesses into proactive businesses providing new sources of revenue, increased operational efficiency and lower costs with an ROI that is often measured in months.

(c)2002 Axeda Systems. All rights reserved. Axeda, Axeda Systems, Axeda DRM, Axeda Enterprise, Axeda Applications, Axeda Agent, Automatic eCommerce, Firewall-Friendly, and Access. Insight. In Real Time. are trademarks of Axeda Systems. The Axeda logo and stylized bitstream design are trademarks of Axeda Systems. All other trademarks are either property of Axeda Systems or property of their respective owners.

This press release may contain certain forward-looking statements that relate to Axeda's future business and financial performance. Such statements are subject to a number of risks and uncertainties that may cause the actual events of future results to differ from those discussed herein. Such factors include, among others: the potential for growth in the pervasive computing market; Axeda's limited operating history, fluctuating quarterly operating results, expectation of future losses, dependence on current product lines, dependence on a small number of customers, lack of long-term commitments with customers, dependence on manufacturers and strategic relationships, and product delays; uncertainties in the market for DRM products; the long sales cycle for DRM products; limited distribution channels; the difficulty of protecting proprietary rights, the ability to manage growth and attract and retain additional personnel; the potential for defects in products; risks from international operations; Axeda's ability to raise capital in the future; competition; Axeda's ability to manage technological change and respond to evolving industry standards; and government regulation. Investors are advised to read Axeda's (formerly Ravisent Technologies Inc.'s) Annual Report on Form 10-K and quarterly reports on Form 10-Q and Forms 8-K and the company's proxy statement filed with the Securities and Exchange Commission, particularly those sections entitled "Factors Affecting Operating Results" and "Risk Factors" for a more complete discussion of these and other risks and uncertainties.

 
 
 
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