Log In


Company Name : CSS Corp

Wednesday, February 28, 2018 10:53AM IST (5:23AM GMT)

CSS Corp wins Silver Stevie® in 2018 Sales & Customer Service Awards

Premium Tech Support (PTS) Platform recognized for Innovation in Customer Service for the Telecommunications Industry

Bangalore, Karnataka, India

CSS Corp, a new-age IT services and technology Support Company, today announced that it has won the Silver Stevie® Award in the “Innovation in Customer Service in the Telecommunications Industry” category at the 2018 Stevie® Awards for Sales & Customer Service. The results were declared during the award ceremony on Friday, February 23 at Caesars Palace in Las Vegas, Nevada. CSS Corp was acknowledged for its deep expertise in enhancing customer experience and improving top-line revenue based on the customer insights generated by support operations.
The Premium Tech Support (PTS) platform from CSS Corp was recognized for its industry-leading innovation and unique value proposition. The platform enables Hi-Tech and telecom companies to launch customer support operations faster, infuse intelligence into interactions, and drive additional revenue opportunities. PTS encompasses pre-built telecom specific domain offerings, 360-degree customer context, intelligent process guidance, and actionable insights that enhance customer interactions.
CSS Corp’s PTS platform is built on a revenue-sharing framework that transforms cost centers into profit centers and converts non-revenue generating customer queries into revenue streams. Using the platform, customers also have the flexibility to add new services to the platform and augment their existing portfolio. The platform leverages AI & analytics to gather deeper customer intelligence and proposes the best services and products that drive additional revenue.
Speaking on the occasion, Manish Tandon, Chief Executive Officer, CSS Corp said, “Our relentless focus on improving customer engagements has helped us to rapidly innovate for our customers and yield powerful and measurable impact to their business. Being a new-age services company, customer experience and revenue generation through digital has been our core focus, and we constantly endeavor to deliver contextual intelligence to our clients that helps them transform their cost centers into profit centers.”
“We are thrilled to be recognized by Stevie, for the second time in the last 6 months. We will continue to innovate and push the envelope to ensure our services blend with our customer expectations and drive business value.” he further added.
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of more than 150 professionals worldwide, in seven specialized judging committees.

About CSS Corp
CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 5,500 technology professionals across 16 global locations are passionate about helping customers differentiate and succeed. For more information, please visit www.csscorp.com.
About The Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Twitter - @CSSCorp
Facebook - CSS Corp

Click here for Media Contact Details

Soumi Bhattacharya, CSS Corp, +91-8861959002, Soumi.Bhattacharya@csscorp.com

More News from CSS Corp

15/02/2018 10:39AM

CSS Corp Wins Big at NETGEAR Support Supplier Conference 2018

CSS Corp has been recognized for its exemplary customer support services at the annual NETGEAR Support Supplier Conference 2018, held in Hong Kong on 30, 31 January 2018.

08/02/2018 9:41AM

CSS Corp Wins '5th Big Data & Analytics Converge 2018 Award' for its 'Active Insights' Platform

CSS Corp selected as a winner of the '5th Big Data & Analytics Converge 2018 Award' in the 'Best Analytics Service in Customer Analytics' category. CSS Corp emerged as a winner for its proven capabilities in driving ...

10/01/2018 9:00AM

CSS Corp Recognized as Major Contender in Cloud Enablement Services by Everest Group PEAK Matrix™

CSS Corp recognised by Everest Group as a 'Major Contender' in its PEAK Matrix for Cloud Enablement Services. Demonstrating its innovation and growth in the market, CSS Corp was strongly positioned for its ability to ...

Similar News

16/03/2018 7:36PM

इथोका के एकीकृत समाधान सुइट का लक्ष्‍य प्रमाणित उद्योग सहयोग के जरिये 90 प्रतिशत चार्जबैक्‍स दूर करना है

इथोका, सहयोग-आधारित तकनीक समाधानों के लिए उद्योग मानक जोकि कार्ड जारी करने वाले और ऑनलाइन दुकानदारों को कार्ड स्‍वीकृति बढ़ाने और ईकॉमर्स फर्जीवाड़े एवं विवादों को बंद करने में सक्षम बनाता है, ने आज ...

No Image

16/03/2018 6:43PM

Available Now: The Smartphone Made for the Way We Communicate Today, the Galaxy S9 and S9+

Samsung Electronics America, Inc. announced that the new, award-winning Galaxy S9 and Galaxy S9+, which have been recognized by smartphone reviewers worldwide for their best-in-class display, design and camera, are now ...

CSS Corp wins Silver Stevie® in 2018 Sales & Customer Service Awards @CSSCorp

Tweet this

News Summary

CSS Corp has won the Silver Stevie® Award in the "Innovation in Customer Service in the Telecommunications Industry" category at the 2018 Stevie® Awards for Sales & Customer Service.